Is it safe?Data will only be available on a need-to-know basis to members of the Steering Group, to volunteers who need access in order to help our users, and to those who match up other volunteers with users.
Request for HelpAfter filling in a contact form asking for help, you are matched to a volunteer and will get a phone call telling you of the match to prepare you for the approach by the volunteer.
When support is no longer needed, please notify email@example.com so that volunteers can be reassigned. You are free to reject any offers of help or to end the relationship.
DisclaimerWe have Public and Employer's Liability Insurance, but users of this service do so at their own risk. Everyone is reminded not to accept unsolicited offers of help from strangers.
Once the threat of COVID-19 has passed, or on request by the user, all Help Request data will be destroyed.